Return & Refund Policy

Return/Replacement/Refund requests are accepted only if:

• The product is damaged during transit, or
• The product is defective, or
• You received an incorrect item.

• You must contact us within 48 hours of delivery to raise a request.
• Requests raised after this window may not be eligible.

• Please share a clear unboxing video (recommended) and photos of the outer packaging.
• This helps us verify the issue and resolve it quickly.

Returns are not accepted for:

• Items that are used, washed, altered, or without original tags/packaging
• Sale/discounted items (unless damaged/defective/incorrect)
• Items not meeting the eligibility conditions above

1. Contact us with your order number and issue details within 48 hours.
2. Share the required photos/video for verification.
3. If approved, we will guide you for return pickup/shipping (as applicable).
4. After inspection, we will process a replacement or refund as approved.

• Refunds are processed after verification and quality check.
• Refunds are issued to the original payment method (or as guided by our team).
• Bank/payment gateway timelines may take 5–10 business days after refund initiation.

For international orders (US/Canada/UK), return handling may vary due to courier and customs constraints. Please contact us within 48 hours of delivery for assistance and resolution options.